Employees: Union EMS has 78 full time positions and 35 part time (PRN) positions.
The Union EMS AdministrativeTeam consists of the EMS Director, Operations Manager, Training Officer, and the EMS Office Coordinator who work a traditional 40-hour work week.
Physician oversight and medical control is provided through contractual arrangements with a physican who is board certified in Emergency Medicine. In additon to spending time with EMS personnel at the bases and on calls, reviewing protocols, conducting oral boards and quality management functions, our medical director works as a physician seeing patients in Emergency Departments across the two Carolinas.
The Operations Manager and Training Officer, who report to the EMS Director, head the two major functional areas of EMS respectively - Operations and Training.
The Operations Division consists of the Operations Manager, Shift Supervisors, Assistant Shift Supervisors, Paramedics, and EMTs who make up the three rotating shifts and the prime-time personnel necessary to maintain the ambulance service on a 24/7 basis.
Each of the three 24-hour shifts consists of a Supervisor, Assistant Supervisor and the 20 Paramedics required to staff our nine ambulances and four Quick Response Vehicles.
Eight additional Paramedics work a prime-time schedule to keep the 10th and 11th ambulances in-service during peak times seven days per week.
Our Training and Education Division consists of the Training Officer and six Paramedics who also function as Field Training Officers (FTOs). The FTOs work as paramedics on the ambulances and are tasked with additional duties related to quality improvement, skills maintenance, continuing education, peer review audits, and clinical research for protocol development. This structure assures that all personnel are always qualified, highly skilled, and ready to respond to the next call for assistance.
