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Ambulance Billing

Ambulance Billing Information
PLEASE NOTE: 
Union EMS has recently made changes to our ambulance billing processes. 
Please select from the links below based on the "Dates of Service"
(date of the ambulance transport) for which you need assistance
in order to be routed to the most appropriate
customer service representative.
 

For Dates of Service ON or AFTER July 1, 2010

If you were transported ON or AFTER July 1, 2010 and have questions about your Union EMS Ambulance Bill or need to provide us with your insurance information, please contact us at:
Phone: 800.814.5339
Fax: 336.766.6870

You may also provide information or make payments online by clicking
HERE
.

Payments for dates of service ON or AFTER July 1, 2010 may be mailed to:
 
Union EMS
P.O. Box 863
Lewisville, NC  27023-0863

Please be sure to note your EMS/ambulance account number on your check
or send/bring a copy of the invoice along with you to make your payment.


For Dates of Service PRIOR TO JULY 1, 2010

If you were transported before July 1, 2010 and have questions about your Union EMS Ambulance Bill or need to provide us with your insurance information, please contact our billing partner at:

800-648-0885

You may also provide information or make payments online by clicking HERE.

Payments for dates of service prior to July 1, 2010
may be mailed to:

 Union EMS
P.O. Box 633
Monroe, NC  28111 

Payments may be made in-person at the Customer Service Counter at our affiliate hospital, Carolinas Medical Center-Union

Please be sure to note your EMS/ambulance account number on your check or
send/bring a copy of the invoice along with you to make your payment.